Vydys Academy

Refund Policy

Refunds are not automatic and are reviewed according to the payment, course access already used and the circumstances of the request.

Cases that may be reviewed

Duplicate payment, approved payment without course access, content removed before significant use, or a confirmed technical error.

Keep the transaction reference and payment proof. They may be requested when reviewing a claim.

When an instructor receives payment directly, the instructor remains involved in the case. Vydys may help document and facilitate the dispute review.